![]() After this 24 hours has passed, your account still will not be reactivated until you contact us again and confirm your request to lift the self-exclusion. Once we receive your reactivation request, there is a 24 hour waiting period before we can complete your reactivation. No other method of contact is permitted for reactivating your account. Once your self-exclusion period has expired, your account will remain inactive unless you contact us by telephone to reactivate it. Please note that any marketing materials which have already been dispatched may be delivered. During your self-exclusion period, we will not send you any marketing material, and we cannot accept any deposits or bets. ![]() Once you self-exclude, we cannot reverse the process for any reason, and you may not apply to reopen your account until your self-exclusion has expired. If you choose to self-exclude, we will close your account and return any remaining balance. You may request a self-exclusion through the Board for a term of one year, five years, or lifetime. Self-exclusion is a formal process whereby you request through the Pennsylvania Gaming Control Board that casino operators prevent you from accessing gambling services.
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